I wasn’t expecting to do another update so soon on my TracFone journey – Update to TracFone Issue – February 10, 2020, but I lost the ability to use mobile data yesterday on my TracFone. Not a big deal for the most part except I play a game that requires Wi-Fi or mobile data on my new phone and it requires playing daily to get better bonuses. At home, I can’t play the game on my Tello phone with the unlimited 2G data as that phone’s memory is limited. It’s next on my list of phone upgrades. Anyway, I used chat on TracFone‘s website earlier. They couldn’t solve it and the tech support guy had to pass the buck up to a “higher department.” The higher department called me right back and after about 10 minutes, got my mobile data working again.
As I mentioned in the earlier post, I appreciate TracFone adding to my expiration date and not penalizing for renewing by clearing my talk/text/data (TTD) balances. I also enjoy that I can add 30, 60, 90, 180, or 365 days to my expiration date, depending on my needs and budget at the time. I also am happy they quickly resolved the issue. In this case, it helped as I had my Tello phone they could call me on while working on my TracFone issue.
I share or re-blog a few cell phone posts as everyone has different needs and budgets. In the U. S., there are several major carriers and each of those carriers have 1 or more subsidiary MVNO partners.
In general, my phone purchases tend to be a few years behind the newest models. It’s cheaper by a good margin to wait a year or two to upgrade and the phones are still better than the cheaper new phones coming out.