Cancelling Auto-Renewing Subscriptions – April 7, 2021

When I purchased my TracFone from HSN last month, I was told it came with two subscriptions that I had to cancel or they would auto-renew. Near as I can tell, neither has been activated as neither showed up in the subscription service for the two services. I will double-check with Pandora when I have access on my laptop. From my phone, it doesn’t show an option to switch subscription. Lifetime Movie Club verified I don’t have a paid subscription with them. On the off-chance, I get bill in 2 1/2 months by either company, I will lose the e-mails from one or both companies showing I don’t have subscriptions to get a refund. I hope that won’t be needed. However, I will check with my financial institution on the off-chance the companies were mistaken in their belief or e-mail responses.

Having dealt with companies over the years, I recognize that sometimes different departments don’t communicate with each other. This leads to errors. With a dental company, Department A didn’t forward to Department B that I had dental insurance with another company. Worse, they wrongly assumed I had dental insurance through a company I previously used. I need to follow up to make sure they figured it out as I haven’t heard from them in a while. I haven’t heard from them, but I want to make sure they have the right insurance company before I schedule a dental appointment.

About Wichita Genealogist

Originally from Gulfport, Mississippi. Live in Wichita, Kansas now. I suffer Bipolar I, ultra-ultra rapid cycling, mixed episodes. Blog on a variety of topics - genealogy, DNA, mental health, among others. Let's
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1 Response to Cancelling Auto-Renewing Subscriptions – April 7, 2021

  1. SLIMJIM says:

    Company to company miscommunication can be quite a headache

    Liked by 1 person

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