Geno 2.0 Next Unavailable for Non-U.S. Residents

Updated October 3, 2018: I added a new blog post, Update on Geno 2.0 International Kits, as I received a response from National Geographic (Nat Geo) and included the response below:

Unfortunately, our International Geno 2.0 Kits are sold out at this time. We do not yet have a restock date available for the International Geno 2.0 Kits. We would advise checking back with us within the upcoming weeks for possible updates.

We apologize for any inconvenience this may have caused.

In the past, you could order National Geographic’s (Nat Geo) Geno 2.0 Next DNA test outside the United States (U.S.). Prior to today, I hadn’t checked on non-U.S. availability as I live in the U.S. After seeing a Facebook post where someone mentioned not being able to order a test outside the U.S., I checked on the Geno 2.0 website, https://shop.nationalgeographic.com/products/geno-2-0-next-generation-genographic-dna-ancestry-kit-international-delivery, and see the following notice (see the same notice if I choose Canada):

Item Is Not Available At This Time.

I sent an e-mail to National Geographic‘s support staff (response posted above) for clarification. Nat Geo switched U.S. tests from FamilyTree DNA (FTDNA) to Helix a while back, but was still using FTDNA to process non-U.S. orders. I updated this post after I received a response from their support. Helix uses a spit kit and FTDNA uses a cheek swab.

About ICT Genealogist

Originally from Gulfport, Mississippi. Live in Wichita, Kansas now. I suffer Bipolar I, ultra-ultra rapid cycling, mixed episodes. Blog on a variety of topics - genealogy, DNA, mental health, among others. Let's collaborateDealspotr.com
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2 Responses to Geno 2.0 Next Unavailable for Non-U.S. Residents

  1. Pingback: Current September 2018 DNA Sales | Ups and Downs of Family History V2.0

  2. Pingback: Update on Geno 2.0 International Kits | Ups and Downs of Family History V2.0

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